Do you offer warranty on your phones?
We offer a 2 year manufacturing default warranty on all our mobile phones.
All our customized iPhones go through a series of test before being allowed to leave our manufacture to guarantee our clients the highest level of Swiss quality.
Are the phonesunlocked for worldwide use?
Yes, our phones are unlocked for worldwide use. However, if you want to use our phone in the USA with Sprint or Verizon, you need to contact us first.
How do I order a personalized phone?
Simply contact us by email or phone. We will be very happy to help youto create a unique phone.
Customers usually have a discussion with our design team. Based on your ideas and concept we will then create a computer generated image of the phone for your approval before we start the production.
What personalization option can you offer?
We offer a very wide range of possibilities. From different colors of wood and leatherto carbon fiber and even hand engraving with diamond setting.
If you are interested in our personalization service do not hesitate to contact our design team who can suggest great ideas and concepts.
Do you only do personalized phones?
No, we are capable of producing a wide range of on demand luxury products. We work with the best craftsman in Switzerland to offer the best on demand luxury products in the world.
We have in the past worked on one personalized:
How long does the delivery of the product take?
We work with express shipping company to get your order to you as quickly as possible.
You can expect to receive your order within 15 days but this can vary depending on where you are located.
The delivery time for unique personalized phones may vary.
Is the shipping fee included in the price?
Yes, the shipping fee is included in the price.However; you might be charged import duties by your local customs.
Do not hesitate to contact us should you have any further questions. We speak French, English, Arabic, Chinese and Russian and we will be delighted to respond to any of your queries.